Privacy Policy

This privacy policy describes how we collect, use, and disclose information about Readvox and Fenvox users.

LAST MODIFIED ON: Dec 20, 2023

INTRODUCTION

Welcome to Readvox - Natural voice text to speech AI, an innovative Chrome extension developed by Fenvox LLC. Designed to transform digital text into lifelike speech, Readvox enhances your browsing and reading experience through advanced AI voice technology. Our commitment is to provide an intuitive, accessible, and engaging way for users to interact with online content through audio.

This Privacy Policy for Readvox is an extension and elaboration of the main Privacy Policy of Fenvox LLC. Tailored to the specific functionalities and data handling practices of Readvox, this policy builds upon the foundational principles and commitments outlined in Fenvox LLC’s primary Privacy Policy. It includes additional details and scopes specific to the Readvox experience, ensuring a comprehensive understanding of our privacy practices. By using Readvox, you agree not only to this Privacy Policy but also to the broader terms and protections detailed in Fenvox LLC’s main Privacy Policy, which can be found at fenvox.com/privacy.

At Fenvox LLC, we prioritize the privacy and security of your personal data. We are committed to transparently managing, protecting, and using the information you share with us while using Readvox. This Privacy Policy aims to inform you about how we handle your data, the purposes for which it is used, and how you can exercise your rights regarding your personal information.

We encourage you to read this policy thoroughly to understand our data management and protection practices. Should you have any questions or need further clarification, please feel free to reach out to us at [email protected].

INFORMATION WE COLLECT

In order to provide and continually improve the Readvox experience, Fenvox LLC collects various types of information from and about users of our extension. Understanding the nature of this data and how it is gathered is crucial for you, as a user, to be aware of the information you are sharing with us. Below is a detailed outline of the types of information we collect:

  • Personal Data: This is information that can be used to identify you as an individual. When you register for Readvox, we may collect personal details such as:
    • Your name
    • Email address
    • Contact preferences
    If you choose to log in using a social media account, we may also collect information provided by that service, such as your username and email address.
  • Payment Information: For users who opt for any premium features of Readvox, we collect payment-related information, which is necessary to complete your transactions. This includes your credit card details and billing information, processed securely through our payment service providers.
  • Usage Data: As you interact with Readvox, we automatically collect data regarding your usage of the extension. This may include:
    • Types of content being converted to speech
    • Frequency and duration of your interactions with the extension
    • Your browser type and settings
    • Device information, such as operating system and hardware specifications
  • Location Information: We may collect generalized location data derived from your IP address to understand where our services are being used and to tailor the Readvox experience to your region.
  • Cookies and Tracking Technologies: Readvox utilizes cookies and similar technologies to enhance user experience, remember preferences, and gather analytics data. This includes information about how you use our extension and website, the pages you visit, and the links you click on.
  • Other Information: We may also collect information you provide when you contact us for customer support, feedback, or other inquiries. This could include details of your inquiry and any additional information you choose to provide.

Please note, Readvox is not intended to process sensitive personal data or information about children under the age of 13. If we become aware that we have inadvertently received such information, we will take steps to delete it from our records.

The data we collect is crucial for providing you with a seamless and efficient experience and is used in accordance with the practices described in this Privacy Policy.

USE OF DATA

At Readvox, we are committed to using the data collected from our users responsibly and transparently. The information we gather is utilized in various ways to enhance user experience, improve our service, and ensure the effective operation of the Readvox extension. Below are the key ways in which we use the data collected:

  • Service Improvement and Personalization: We use the data to understand how our users interact with Readvox, which helps us identify areas for improvement and develop new features. This also includes personalizing your experience, tailoring our services to better meet your preferences and needs.
  • Customer Support and Communication: When you reach out to us for support or with inquiries, we use your information to respond effectively. We also communicate with you about updates, security alerts, and product information relevant to your use of Readvox.
  • Security and Fraud Prevention: To ensure the security of our services and protect against fraudulent activities, we use collected data to identify and address potential threats and vulnerabilities.
  • Compliance and Enforcement of Terms: We use data to enforce our terms and conditions, comply with legal obligations, and to protect the rights and safety of Readvox, our users, and third parties.
  • Analytics and Performance Monitoring: By analyzing usage patterns and collecting feedback, we gain insights that help us enhance the performance and reliability of Readvox. This data is crucial for ongoing optimization and maintenance of the extension.
  • Marketing and Promotional Activities: For users who have opted in, we may use your information to send promotional messages, newsletters, or other marketing communications. We respect your preferences and provide easy options to opt-out of such communications.
  • Research and Development: We may use data in aggregate to conduct research and for the development of new features, technologies, and improvements to Readvox. This helps us stay at the forefront of text-to-speech technology.

Please note, Readvox is designed to respect your privacy at every step. We do not use the data for purposes unrelated to the services provided by Readvox, nor do we sell your personal information to third parties.

We are dedicated to using your data in ways that are beneficial to your user experience while protecting your privacy and complying with applicable data protection laws.

DATA STORAGE AND SECURITY

At Readvox, we recognize the importance of safeguarding the information you entrust to us. This section outlines our practices regarding the storage and security of the data we collect through the Readvox extension.

Data Storage

  • Location of Storage: The data we collect is stored on secure servers. While these servers may be located in different countries, we ensure that the data is handled with the same level of care and security regardless of its location.
  • Data Retention: We retain your personal data only for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of Readvox, making data-driven business decisions, complying with our legal obligations, and resolving disputes.

Security Measures

  • Protection Strategies: We implement a variety of security measures designed to maintain the safety of your personal information. These include encryption, firewalls, and access control mechanisms.
  • Data Encryption: We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site to enhance security.
  • Regular Audits and Updates: Our systems are regularly reviewed and updated to improve security and to ensure that we are in alignment with industry best practices.

Handling Security Breaches

  • In the unlikely event of a security breach, we are prepared to take immediate steps to minimize any potential harm. This may include notifying affected users, cooperating with relevant authorities, and taking other appropriate actions.

User Responsibility

  • We also remind our users of their role in protecting their data. It is important to choose a strong password and to ensure that it is kept confidential. Users are also advised to be cautious about the information they share and to be aware of their digital footprint.

Compliance with Regulations

  • Readvox is committed to complying with all applicable data protection laws and regulations, including GDPR and CCPA, ensuring that our data storage and security practices adhere to legal standards.

We understand that the security of your data is essential, and we are committed to handling your personal information with the utmost care and respect. By continuously enhancing our security measures and practices, we strive to protect your data against unauthorized access, alteration, disclosure, or destruction.

USER RIGHTS AND CHOICES

At Readvox, we respect and uphold your rights regarding your personal data. Our commitment is to provide transparency and control over your information. Below is an overview of the rights you have in relation to the data we collect and how you can exercise these choices:

  • Access to Your Information: You have the right to request access to the personal data we hold about you. This includes information on how your data is used and processed.
  • Data Correction: If you believe that any information we have about you is incorrect or incomplete, you have the right to request a correction.
  • Data Deletion: You can request the deletion of your personal data, subject to certain exceptions prescribed by law. This is also known as the 'right to be forgotten'.
  • Data Portability: Where applicable, you have the right to request that we transfer your personal data to another organization, or directly to you, in a structured, commonly used, and machine-readable format.
  • Opt-Out of Marketing Communications: If you have opted in to receive marketing communications from us, you have the right to opt-out at any time by clicking the unsubscribe link in the emails or contacting us directly.
  • Consent Withdrawal: For processing activities based on your consent, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before your withdrawal.
  • Complaints: You have the right to lodge a complaint with a data protection authority about our collection and use of your personal data.
  • Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal data, particularly where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.

We are committed to responding to your requests promptly and efficiently. To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request, which is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

CHILDREN'S PRIVACY

Protecting the privacy of young children is especially important to us at Readvox. Our extension, Readvox - Natural voice text to speech AI, is not directed at children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will take necessary steps to delete that information from our records promptly.

Parents and guardians play a vital role in their children's online activities and should be aware of how their children are engaging with our services. We encourage parents and guardians to monitor, supervise, and guide their children's online activity.

If you believe that we might have any information from or about a child under the age of 13, please contact us at [email protected]. We are committed to protecting the privacy and safety of children in all interactions with Readvox and take this responsibility very seriously.

JURISDICTION-SPECIFIC REGULATIONS

At Readvox, we understand that data protection laws and regulations can vary significantly across different jurisdictions. Our commitment is to comply with all applicable laws and regulations in the regions where our users reside. Below are key points addressing jurisdiction-specific regulations:

  • European Union (GDPR): For users in the European Union, the General Data Protection Regulation (GDPR) provides specific rights regarding the processing of personal data. Readvox adheres to GDPR principles, offering rights such as access, rectification, erasure, and data portability.
  • California (CCPA): For residents of California, the California Consumer Privacy Act (CCPA) grants rights concerning the access to, deletion of, and sharing of personal data. Readvox complies with the CCPA and respects the privacy rights of California residents.
  • Other Regions: For users in other regions, we strive to comply with all local laws and regulations pertaining to data protection and privacy. We continually monitor legal developments to update our practices accordingly.

We advise our users to be aware of their specific rights under their local laws and to reach out to us for any inquiries or requests related to these rights. We are dedicated to accommodating our users' legal rights and to adjusting our practices to meet these obligations.

For any questions regarding how Readvox complies with jurisdiction-specific regulations, please contact us at [email protected]. We are committed to respecting the nuances of data protection regulations across different jurisdictions and ensuring our users' privacy rights are upheld.

DATA TRANSFERS

In our global digital environment, data collected by Readvox may be stored and processed in countries other than where you reside. This section provides information about our practices regarding the transfer of data across national borders:

  • International Data Transfers: Data we collect may be transferred to, stored, and processed in countries that may not have data protection laws equivalent to those in your country of residence. However, we take steps to ensure that your data receives an adequate level of protection in the jurisdictions in which we process it.
  • Safeguards in Place: Readvox employs various safeguards to ensure that your data is securely and lawfully processed. This includes the use of Standard Contractual Clauses approved by the European Commission, or other similar legal mechanisms, where required.
  • Compliance with Privacy Shield Framework: For transfers of data from the European Union, the European Economic Area, and Switzerland, Readvox endeavors to comply with the principles set forth in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, although we do not rely on the Privacy Shield Framework as a legal basis for transfers of personal data in light of the judgment of the Court of Justice of the EU in Case C-311/18.
  • User Consent: By using Readvox, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than those of your country.
  • Continuous Monitoring and Adjustment: We continuously monitor data protection and privacy regulations globally and adjust our data transfer practices as needed to ensure compliance and protection of user data.

For any questions or concerns about our data transfer practices, please contact us at [email protected]. We are committed to ensuring the secure and legal transfer of our users' data in compliance with global data protection standards.